Situation Guide
Your Guide to What to Do Next in All Situations
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What to Do When Your Bank App Won’t Open
Step-by-step guidance on what to do when a problem occurs, including what happens next, how to fix it, and what… READ MORE
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What to Do When Your Online Banking Isn’t Working
Step-by-step guidance on what to do when a problem occurs, including what happens next, how to fix it, and what… READ MORE
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What to Do When a Direct Debit is Returned
Step-by-step guidance on what to do when a problem occurs, including what happens next, how to fix it, and what… READ MORE
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What to Do When Your Credit Card Is Declined
A declined credit card can cause delays. Learn what to do next READ MORE
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What to Do When Your Bank Account Is Frozen
If your bank account’s frozen, stay calm! Check for messages, review transactions, contact the bank, and document everything. Seek help… READ MORE
Situation Guide 